30 days. Any reason. All of it back.
Put the cover on your car and live with it for a month. If it isn’t right, wrong grade, changed your mind, no reason at all, send it back for a full refund or swap it for a different grade.
Three steps, one email.
Returns and exchanges are email-only: send your full name, order number, return or exchange, the reason, and whether the packaging is opened to rma@carcover.com. We reply within 24 hours, phone agents can’t process returns.
Box the cover with its accessories, used or still sealed, both are fine, no restocking fee. Get a tracking number from the carrier and keep it, a photo of the receipt works, it’s your proof if the package goes missing.
Once the warehouse checks your cover in, the refund is issued and lands on your original payment method within 5–10 business days. Exchanges ship as soon as they’re approved.
Exchange instead, we ship the new one first.
Wanted more weather protection, or less? Tell us which grade in your return email. The replacement leaves our warehouse as soon as the exchange is approved - you’re never left with an uncovered car.
Write to rma@carcover.com with your full name, order number, return or exchange, the reason, and whether the packaging is opened. We answer within 24 hours. Phone support can’t start or track a return.
The rules, in plain language.
Common questions
Can I return a cover I actually used?+
Yes. Put it on the car, leave it on for weeks, decide it’s not right, the 30-day guarantee exists precisely so you can test it in real conditions.
How fast is the refund?+
Refunds are issued once the warehouse receives and checks in your cover, then take about 5–10 business days to appear on your original payment method.
How do exchanges work?+
Say which grade you want in the same email to rma@carcover.com. One exchange per order: you cover the shipping back to us, we cover shipping the new cover to you, and any price difference is charged or refunded automatically.
Who pays return shipping?+
The return trip is on you, unless the return is our error, then we make it right. Express or overnight charges from the original order aren’t refundable. Always keep your tracking number so the package can be traced if it’s lost in transit.
Can I cancel an order before it ships?+
Call 1-800-916-6041 right away, most orders ship within 24 hours. Before pickup, cancellation is free; after, we attempt a carrier recall or you simply use the 30-day return.
What about the wrong fit?+
A fit problem isn’t a return, it’s a Perfect-Fit Guarantee claim: we remake or refund it and pay the return shipping ourselves.
Ready to cover your ride?
Pick your vehicle and every cover you see is guaranteed to fit it. It takes 30 seconds.